FAQ

What is the composition of your socks & tights?

Our socks and tights are made from a blend of merino wool and other fibres, with merino content typically ranging from 48% to 70% depending on the style and design.

We use high quality merino yarns across all of our products. The variation you may notice in merino percentages comes down to how different manufacturers measure composition. Some calculate it based on the yarn before the sock is made, while others measure the finished product once it has been knitted and includes reinforcing and stretch fibres. Because of this, post production measurements can show a lower merino percentage, even though the yarn itself and the quality remain the same.

We focus on getting the right balance of warmth, softness and durability in every pair. Elastane helps the socks hold their shape and stay up, while nylon adds strength for everyday wear.

If you would like the exact composition for a specific product, please feel free to email us at info@lamingtonsocks.comand we are happy to help.

How do I choose the right size sock for my infant?

Babies come in all shapes and sizes. Our sizes are a guideline only and are not a one size fits all. To ensure your socks are not too tight on your infant always place a finger between your baby’s skin and the band of the sock to make sure the items are not restrictive. If you think they are too firm either scrunch the sock down, fold over the cuff, or go to the next size up. Alternatively use our Crew length socks which sit lower on the leg. Our knee high socks are designed to be worn below the knee.

What do I do if my product has a fault?

Very occasionally a product may develop a manufacturer's fault, and we will do everything we can to resolve this situation to your satisfaction. We will happily meet our obligations under the Consumer Guarantees Act if any of our products are faulty in some way. Please contact us immediately.

If I change my mind on the size or design can I exchange my purchase?

We will happily accept returns of any unworn socks or tights in their original condition (including original undamaged packaging). Unfortunately, we are unable to provide exchanges. If you have changed your mind or require a different size, please request a return. You will be refunded and can place another order. Please note shipping incurred with the original delivery is non-refundable, and returns are at the customers expense.  

Due to hygiene reasons, we are unable to accept the return of any product that has been tried on.

We're confident you'll love Lamington™ socks as much as we do. However, if you receive your order and it is not as you expected, as long as it is still in original packaging, you can return to us within 30 days for a full refund.

How can I stop my socks from pilling?

Unfortunately, there is nothing you can do to avoid pilling completely. Pilling is caused by friction, the rubbing against another fabric or surface. To reduce pilling, we recommend washing inside out in a lingerie bag. Pilling will increase when worn to bed and with crawling age infants. The feedback we have received is to turn socks inside out for bed or have a pair specifically for sleeping. 

If ordering from outside NZ will I be charged customs and duty charges?

Lamington™ has no control over import charges, as customs policies and import duties vary widely from country to country. If you are concerned we advise, before ordering, you contact your local customs office for more information on the current charges. We are not responsible for reimbursement of import charges, we advise you contact your local customs office before ordering if you are concerned.

What styles do you offer?

Lamington™ have a range of sock lengths available including tights shown in the diagram below.

Is your wool non-mulesed?

We care about the sheep that produce our fine merino wool. Our manufacturers confirm our merino wool is certified mulesed-free.

Love Lamington Rewards Program

Our rewards program (powered by Smile.io), makes it fun and easy to earn points and save on future purchases. See our Rewards Page for more info.

How Do I Earn Love Lamington Points?

• Earn 1 Love Lamington Point for every $1 spent

• Earn 50 Love Lamington Point's when you sign up

• Earn 50 Love Lamington Point's for entering your birthday

• Earn 50 Love Lamington Point's for following us on Instagram

• Earn 50 Love Lamington Point's for leaving a product review

How Do I Redeem My Points?

Every 200 Love Lamington Points = $20 off Discount Code

Redeeming your Love Lamington Points is simple. Click the Rewards icon located in the bottom right corner of our website. After signing in, you’ll be able to view your Love Lamington Point's balance. Select Redeem Rewards to generate a unique discount code. Then just copy or apply that code at checkout to enjoy your savings.

If you ever need help with your Rewards, our team is always happy to help!